Tony H
Can no longer access app. I enjoyed using the app as a beginner in trading but the last week or so I am unable to access the app. When I try to it says " Network error occured". I've tried using with WiFi and without and also on different devices. It's very upsetting considering I've got money on my account and can't even access. Will up my rating when this is fixed.
564 people found this review helpful
Pocket Investments LLC
July 21, 2024
Dear Tony, we're sorry to hear that you're having trouble opening our app. Please try to clear the cache or reinstall the app. If the issue persists, please feel free to get in touch with our support team at
[email protected] so we can help you resolve this promptly. Best regards, Pocket Option Team
Ughwudare Godswisdom (Onlygodswisdom)
Just 5 days with this app has been so BAD, I made deposit and it was swift, time to make withdrawals, it was declined by profile, identity verification has been a headache so far, the super specialist takes 12 and 24hrs to reply with rubbish They'll reply with problem solved yet nothing was solved, now my money is stuck in pocket option. You didn't ask for verification before my successful deposit, it came to withdrawals, you've gotten my account stuck rejecting my confirmed documents. Idiots🤬
70 people found this review helpful
Pocket Investments LLC
August 23, 2024
Dear Ughwudare, we're sorry that you're not satisfied with the app. Verification is a crucial step in making sure your account remains safe from unauthorized access. If you still have issues with the withdrawal please contact us via the support chat and we will help you to resolve it as soon as possible. Thank you!
Louis Ruud Van Boateng
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Worst app ever.And this app is a scam, please don't download it. I used this app to receive funds twice I tried to withdraw my money. They said minimum withdrawal is $100 while in their statements it's say minimum withdrawal is $12. I got this friend of mine to download it he also tried to withdraw his funds, his minimum withdrawal is $50. How can that be possible? I tried reaching out to their costumer service for months now and still no response from them.Now I can't withdraw my money.its fake
134 people found this review helpful
Pocket Investments LLC
August 19, 2024
Hi Louis! We’re sorry for any confusion about the minimum withdrawal amounts, they are set by the financial provider and may vary depending on the withdrawal method. You can try to withdraw in USDT to your Binance address (min. $10). For withdrawal issues, please create a support request in the app so we can help. Best regards, Pocket Option Team